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Employees: To access back-up care, please call 877-BH-CARES or click here.
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To access back-up care, please call 877-BH-CARES or click here.

To continue exploring the Bright Horizons family of solutions at work, use the links above or click here.

Should you have any further questions, please contact or call 800-453-9383.

Back-Up Child Care for When Employees Need it Most

Even the most carefully structured child care arrangements need a back-up plan. Any time regular child care breaks down – for an emergency today or when planning for the next school vacation – employees can access Bright Horizons’ nationwide network of back-up care centers. Whether the nanny is sick or business travel takes working parents and their kids to a new city: whatever the challenge, Bright Horizons Care Advantage® helps reduce employee absenteeism.

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Save Time with Full-Service Child Care Support

With full-service support, employees don’t need to spend time locating, vetting, or reserving child care on their own. Our award-winning 24/7 call center does all the work; they’ll locate the most convenient child care centers to meet employees’ needs, and do so quickly, efficiently, and with the care guided by our HEART principles. Best of all, in addition to accessing the call center by phone, employees can request back-up child care 24/7 via our online reservation center. Even for same-day requests, Bright Horizons® care representatives do all they can to ensure care is provided, and the day is saved.

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Top-Notch Child Care Centers Where Employees Are

A great back-up care program requires both dependability and accessibility. Bright Horizons’ growing network of more than 2,500 child care centers – many 100% dedicated to back-up care – is the nation’s largest. There’s likely a center for every working parent on your workforce, whether they’re at the company’s home office, or working at a satellite office on the other side of the country. Each Bright Horizons child care center is staffed by experienced teachers who understand back-up care and who can pave the way for a successful day for parent and child. And with capacity to care for infants to children age 13, and our own curricula for school-age children, we’ve got working parents covered.

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A Scalable Back-Up Care Solution With Proven ROI

Back-up child care centers are valuable solutions for all workforces. No matter the size, no matter the location, no matter the demographics, Bright Horizons center-based back-up child care offers significant benefits with limited upfront investment. Contact us today to learn how we can partner with you to build the right-sized employer-sponsored child care program for your workforce.

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